Frequently Asked Questions
At QFloors, our mission is to give dealers the tools they need to grow and succeed. Our goal is to help business owners make informed decisions when choosing business management/accounting software (often called ERP software). Below is a list of our most frequently asked questions. If you don’t find the answer you’re looking for, please don’t hesitate to reach out—we’re here to help.
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Flooring business management software (also called flooring ERP software) is a specialized system that helps flooring dealers organize and streamline their day-to-day operations. It acts as a central hub managing sales, scheduling, inventory, ordering, job costing, billing, accounting, and more — all in one place.
Flooring software often integrates with tools like CRMs (lead tracking software), websites, estimation or scheduling software, visualization platforms, showroom price tags, and B2B supplier connections. With the right system, you can:
- Manage your entire operation — from lead tracking to fulfillment — in one centralized place
- Automatically update product catalogs and pricing through supplier integrations (like FCB2B)
- Generate real-time financial aid and performance reports
- Eliminate double entries, overpayments, and reduce manual work
Because the flooring industry has unique needs, general business software often falls short. Most can’t handle units like square footage or square yardage, calculate use tax correctly, or provide accurate margin insights.
Flooring-specific software is built to handle these complexities — helping dealers save time, improve accuracy, and increase profitability.
QFloors is flooring business software that helps dealers manage and streamline their operations from start to finish. It handles inventory, bids, sales, ordering, job costing, customer management, accounting, taxes, and financial reporting — all in one system.
Additional features include:
- Integrated scheduling and installer calendar tools
- CRM tools to track leads and boost sales productivity
- Barcoding and instant stock checks
- Promotional pricing and advanced pricing tools
- Credit card processing and customer payment solutions
- Showroom pricing with integrated QR codes and electronic tags
- Features for commercial/project managment and multi-family jobs
- Custom reporting and real-time dashboards
- FCB2B supplier integrations for automatic catalog and pricing updates
QFloors is designed to simplify complex flooring business tasks, reduce manual work, and improve accuracy and profitability.
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QFloors’ mission is to improve productivity and empower success for flooring and home improvement businesses through user-friendly software and exceptional support.
Our goals include:
- Creating integrated business management tools that help companies increase profits and efficiency
- Delivering the most intuitive software with top-tier training and customer support
- Building long-term partnerships that lead to financial growth and personal success for our customers
QFloors helps flooring businesses become more profitable by saving time, lowering overhead, reducing costly mistakes, and providing real-time insights to drive smarter decisions.
- Automate repetitive tasks like order entry, inventory management, and invoicing
- Eliminate double entry by syncing data across your operation
- Access accurate financial reports instantly to monitor cash flow and profit margins
- Avoid costly errors with built-in checks and streamlined workflows
- Increase sales efficiency with CRM tools and better tracking and scheduling
- Easily manage pricing formulas and job costing to ensure you’re making money on every project
By improving accuracy, real time insights,and efficiency, QFloors gives you the tools to reduce overhead, optimize operations, and boost profitability.
QFloors is designed for flooring businesses of all sizes — from small retailers to large multi-location operations. It has features for:
Yes. QFloors and QPro can be used to sell a wide range of products beyond flooring, including:
- Countertops
- Cabinets
- Home furnishings
- Window coverings
- Appliances
- Paint
- And more
Its flexible tools are built to support mixed-product businesses, whether you're a small dealer or managing a large, multi-department operation.
QFloors/QPro is designed for flooring businesses in the U.S. and Canada. For companies outside these regions, QPro still may be a good fit. It can handle your front-end operations and integrate with local accounting software. Contact our sales team to explore options for your country.
Yes. QFloors supports multi-location enterprise flooring businesses. Some of our customers operate 10+ locations and process thousands of sales orders each month. QFloors provides the tools and performance needed to scale efficiently. Watch this enterprise customer’s story.
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QFloors is open Monday through Friday, from 8:00 AM to 5:00 PM Mountain Time. After-hours emergency support is also available. For full details, visit our Contact Us page.
Yes. While there’s a learning curve with any new software, QFloors/QPro is designed to be intuitive and user-friendly. Many of our customers had little to no computer experience before using QFloors/QPro — and now use it confidently every day. Our hands-on training and responsive support help make the transition as seamless as possible.
QFloors starts at $89 per user per month, with pricing depending on the number of users and selected features. A one-time setup fee also applies, though it may be waived for annual subscriptions.
QPro starts at $55 per user per month, with a one-time setup fee as well. Pricing may change once the full accounting suite is released.
Unlike many competitors, both QFloors and QPro offer transparent, upfront pricing with no hidden fees. View detailed estimates on the QFloors pricing page or QPro pricing page.
No, QFloors and QPro do not have maintenance fees. Both products now use a subscription-based (SaaS) model, replacing the old maintenance fee structure. As long as your subscription is active, you'll receive access to the latest tools, updates, and features—without additional fees.
Yes. We have several different options. Contact a QFloors sales representative for specific options.
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Yes. In January 2025, Roomvo acquired QFloors to combine strengths and deliver a powerful, all-in-one technology platform for flooring dealers. This partnership brings together ERP software, room visualization, customizable websites, digital marketing tools, RSA apps, AI chat, payment processing, showroom tagging, and more — all under one roof.
Both brands continue to operate independently with no immediate changes to pricing or service. QFloors’ leadership remains in place and continues to oversee the development of QPro, our next-generation ERP platform.
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No immediate pricing changes are planned following the Roomvo acquisition. QFloors and Roomvo are committed to providing fair, transparent pricing — not sudden increases. As new features and services are added to enhance the value of the platform, pricing may adjust over time. However, dealers can expect reasonable, affordable, value-based pricing and a continued focus on exceptional service.
The Roomvo acquisition will lead to deeper integration between QFloors/QPro’s ERP system and Roomvo’s visualization and website tools. Dealers can expect more seamless communication between platforms, enabling greater efficiency and functionality.
This partnership is focused on delivering an all-in-one solution that helps flooring businesses manage operations across the showroom, website, warehouse, and back office — all from one connected system.
Yes. QFloors can be accessed remotely using cloud capabilities. While it works best on devices with larger screens—such as laptops, tablets, or iPads—you can use it on mobile phones. However, for the best experience, we recommend a screen size of at least 7 inches.
If mobile access is a priority, QPro (our browser-based software) is built for any device with an internet connection. It offers a more mobile-friendly interface and is ideal for smartphones and tablets.
No, QFloors and QPro are cloud-based, so you’ll need an internet connection to use them.
However, if your internet goes down, you still have options. You can connect using a backup internet service, a mobile hotspot, mobile data, or by temporarily working offsite at a location with internet access.
The benefit of cloud hosting is that your data is backed up daily. That means more security, fewer IT headaches, and less risk of downtime or data loss.
Yes. QFloors can generate accurate monthly financial statements, including Profit & Loss reports, Cost of Goods Sold (COGS), Gross Profit per Job, and other key financial insights. These reports help you understand where your business stands—quickly and clearly.
Want to see how it works? Schedule a free guided demo.
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Yes, QFloors can process payroll for 1099 subcontractors. For W-2 employees and full-service payroll, QFloors integrates with trusted third-party providers to help reduce tax liability and lower costs.
You can use Patriot, our recommended payroll partner, with plans starting around $20/month. Or, you can also continue using your current provider, including QuickBooks or other payroll systems.
To learn how to integrate payroll with QFloors, contact our support team—we’re happy to help.
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QFloors and QPro give you real-time, accurate, material tracking —so you always know how much product you have in stock, what’s been reserved for jobs, what’s on order, and when it will arrive.
As you create sales orders, QFloors/QPro instantly checks warehouse inventory and alerts you if quantities are low. It also generates automatic purchase order “To Do” lists, so nothing falls through the cracks.
Designed specifically for flooring businesses, both QFloors and QPro handle units like square feet, square yards, linear feet, and “each,” making it easier to create proposals and manage the products you actually sell.
With built-in tools for tracking materials, preventing double-ordering, and sharing information seamlessly between departments and staff members (or another option could be providing instant updates for your entire team) across your entire team, QFloors/QPro helps you avoid costly mistakes—and keeps your operations running smoothly.
Want to learn more? Schedule a free, no-obligation demo.
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FCB2B (Floor Covering Business-to-Business) is an industry standard that allows flooring dealers to electronically connect with suppliers for faster, more accurate communication.
With QFloors/QPro’s FCB2B integration, you can:
- Import up-to-date product catalogs and price lists directly from suppliers
- Check real-time stock availability
- Send electronic purchase orders without phone calls or website logins
- Receive automatic shipping notifications and vendor bills
- Reduce mistakes, overbilling, and manual data entry
*“B2B features may vary depending on whether you use QFloors or QPro. Contact us for details.
These tools save hours of work, improve accuracy, and help your team handle more business without adding staff.
QFloors is also a leader in Web Services (advanced FCB2B), providing you with immediate answers from supplier systems to real-time questions like “Is this item in stock?” or “Can I reserve it now?”.
Using FCB2B with QFloors/QPro streamlines operations, lowers overhead, and keeps your inventory, pricing, and orders accurate and up to date.
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Yes, QFloors and QPro include built-in credit card processing through QPay, a service created specifically for flooring businesses. QPay is fully integrated with QFloors/QPro, allowing you to send out customer invoices, take payments, manage cash flow, and reduce manual entry—all in one place.
With QPay*, you can:
- Accept secure credit card and eCheck payments online or in person
- Add “Pay Now” buttons to your website or customer emails
- Automatically post payments to the correct job and accounting record
- Incorporate surcharging options to reduce processing fees
- Improve cash flow by getting paid faster and effortlessly
*QPay features may vary depending on whether you use QFloors or QPro. Contact us for details.
QPay is free to set up for approved QFloors/QPro users and often saves dealers thousands in processing fees. It’s easy to use, requires minimal training, and includes in-house support.
Want to see how QPay works?
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QFloors does not offer built-in takeoff tools, but it sells and supports Measure Square™, a leading flooring estimation software. Measure Square integrates seamlessly with QFloors, allowing you to create accurate estimates, professional diagrams, and detailed bids—then import that data directly into QFloors for fast, error-free sales orders and invoices.
This powerful integration improves communication, reduces mistakes, and enhances customer satisfaction, whether you're working on residential, commercial, or multifamily projects. Measure Square is mobile-friendly and compatible with phones, tablets, and desktops, so you can estimate jobs anywhere, anytime.
Measure Square subscriptions are sold through QFloors, so you’ll receive expert support from the QFloors team.
Ready to learn more? Book a call, and let’s talk.
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QFloors integrates with several third-party tools to enhance your flooring business operations. Current integrations include:
- Roomvo — Import lead data from Roomvo websites, visualizers, and the RSA Pro app directly into QFloors’ Leads screen. As of 2025, Roomvo and QFloors are part of the same company, with deeper integrations in development.
- Measure Square — Create professional floor estimates and bids, then seamlessly import product and pricing data into QFloors’ Sales screen.
- Zoho CRM — Automatically pulls lead information into the QFloors Leads screen.
- Swell — Trigger automated customer emails and text messages when a job is sold, delivered, or installed.
- Patriot — Export payroll details from Patriot into QFloors to complete payment workflows.
QFloors' browser-based software, QPro, currently has integrations with:
- QuickBooks Online™* — Transfer sales payments, deposits, and closing journal entries from QPro to QuickBooks Online for accurate financial reporting.
- Skedit — Coordinate team schedules and job timelines.
Need help deciding which integrations fit your needs? Request a demo to learn more.
REQUEST A DEMO*QuickBooks™ is a registered trademark of Intuit Inc.
QFloors is purpose-built for the flooring industry, while QuickBooks is a general accounting tool. QFloors includes specialized features that QuickBooks alone does not provide such as:
- Real-time B2B supplier integration
- Inventory tracking tailored to flooring products
- Job costing
- Sales tax compliance (including California CARE)
- Commission tracking
- Multi-location management
- And more
Over 90% of QFloors customers rely on its built-in accounting because it fully integrates with sales orders, CRM, inventory features, scheduling, and more. This all-in-one approach improves accuracy, saves time, ensures that you can quickly access the information you need, and helps boost profitability.
However, for those who really want to keep using QuickBooks, QFloor’s browser-based QPro product can work alongside it. This option gives you critical flooring-specific features like customer invoicing, job costing, inventory management, and B2B tools—while still using QuickBooks for general accounting.
Whether used as a full replacement or an enhancement, QFloors and QPro provide a more complete, efficient, and industry-specific solution than QuickBooks alone.
LEARN MORE*QuickBooks™ is a registered trademark of Intuit Inc.
Yes. Over 90% of our customers use QFloors to take care of their complete accounting needs. This way all business operations, financials, inventory, ordering, and CRM data are integrated together.
Here's a chart that compares how QuickBooks and QFloors handle common business tasks. QFloors also offers capabilities customized to the flooring industry that generic software cannot provide.
Yes, certain types of information will transfer. For instance, when setting up QFloors, you can transfer data from QuickBooks such as:
- Customer information
- Inventory
- Vendor information
- Product definitions
- Employee information
QFloors is the best software for flooring companies because it combines a user-friendly interface with powerful, flooring-specific features. It offers award-winning customer support, innovative technology that evolves with industry demands, and seamless integrations with other business tools.
With QFloors, you get a centralized system to manage every aspect of your business—from sales and scheduling to inventory, warehousing, and back-office accounting. This increases efficiency and productivity, reduces costly errors, and ultimately improves your profitability.
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The QFloors implementation process is designed to get your flooring business up and running quickly and with as little disruption as possible. While there’s a learning curve, most dealers who follow the recommended steps and take advantage of our training and support go live within 4–6 weeks.
Here’s what a typical implementation looks like:
- Purchase QFloors
- Decide a “Go Live” date
- Perform basic setups*
- Enter your product catalog*
- Start training appointments
- Carry over open transactions*
- Go Live
- Enter accounting balances (a few weeks after going live)
*Our Premium Implementation package can help offload some of these tasks.
When you sign up, you also get unlimited customer support—including phone help, live online training, in-person classes, tutorial videos, and access to our searchable knowledge base.
Want to speed up your implementation? We offer two time-saving options:
- 4-Day Onsite Training & Conversion — We come to your location, train your team, and fully convert your system in just four days. (Yes, really.)
- Premium Implementation — You’ll be assigned a dedicated Client Success Manager who will help with setups and import your data for you.
Ready to get started? Let’s talk about your business and how we can help.
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Most flooring businesses that follow QFloors’ recommended training and support process go live within 4 to 6 weeks.
Implementation timelines can vary based on your company’s size, team availability, and setup complexity—but our structured onboarding helps you stay on track. We also offer optional services like 4-Day Onsite Training and Premium Implementation to speed up the process even more.
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Yes. QFloors and QPro both include unlimited customer support as part of your subscription—at no extra cost.
You’ll have direct access to our highly rated, North American-based support team. With minimal wait times, knowledgeable industry experts, and screen-sharing capabilities, we’ll help resolve your questions quickly and effectively.
QFloors and QPro customers have access to extensive training resources such as:
- Live webinar training events and recordings
- In-person basic training courses in Salt Lake City
- Live one-on-one training via screen share
- On-demand tutorial videos
- 100+ searchable knowledge base articles
These resources are designed to help your team get up to speeed quickly—whether you're new to QFloors or need a refresher.
A QFloors or QPro demo is a live, personalized walkthrough of the software, tailored to your specific flooring business. It can be as quick or in-depth as you’d like, based on your time and needs.
During the virtual demo, we’ll:
- Discuss your business goals and current challenges
- Show how QFloors or/and QPro fits your operations
- Answer any specific questions about features or functionality
There’s no pressure or commitment—just a helpful conversation to see if QFloors or QPro is the right solution for your business.
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Yes, QFloors is certified with the latest version of FCB2B. We’ve supported and helped shape the B2B standard from the beginning and continue to lead the industry in its implementation.
QFloors fully integrates with the FCB2B system, allowing you to connect directly with suppliers for real-time product catalogs, pricing, order processing, and more.
You can view a current list of suppliers that integrate with QFloors here.
ERP (Enterprise Resource Planning) software brings all the parts of your business—sales, inventory, accounting, job costing, and more—into one connected system.
Without ERP, many flooring businesses rely on multiple disconnected tools: one program for invoices, another for accounting, spreadsheets for pricing, and handwritten notes for orders. That creates extra work, missed details, and costly errors.
With ERP software like QFloors, everything is in one place, so your team can save time, reduce mistakes, and easily see how your business is performing in real time.
Yes, QFloors automatically backs up your data every night, with all backups securely stored offsite.
Daily backups are kept for 10 days, monthly backups for 6 months, and annual backups are also retained. Each backup is independently verified by QFloors software, and our team is immediately alerted if any issue occurs—so you can feel confident your data is consistently protected and closely monitored.
QFloors securely hosts your data in a commercial-grade cloud environment designed for maximum performance, reliability, and uptime.
Your data is stored on a cluster of servers backed by redundant hard drives (SAN) to ensure no single point of failure. If a server or drive fails, another instantly takes over—keeping your system running smoothly.
This environment is housed in a professional datacenter with backup power, 24/7 monitoring, disconnected backups, and expert maintenance. It’s the kind of enterprise-level infrastructure once only available to large corporations—now included with QFloors for an affordable monthly cost.
QFloors was founded in 1999 by brothers Trent and Chad Ogden, third-generation flooring experts who combined their unique skills to create a better software solution for the industry.
Frustrated by the lack of easy-to-use flooring software with accurate financial reporting, Chad, a computer engineer, and Trent, an accountant, designed QFloors from the ground up. The first concept was sketched by Chad during a trip to the Surfaces show in Las Vegas. Since then, QFloors has grown to serve over 1,300 flooring businesses.
QFloors is dedicated to helping flooring dealers increase profitability through innovative, user-friendly, and customer-focused technology.
In 2025, QFloors joined forces with Roomvo/Leap Tools through a merger/acquisition, combining their strengths to offer dealers an all-in-one solution. This partnership enhances support for dealers online, in the showroom, and in the back office—empowering flooring businesses with advanced technology and services.
QFloors provides a variety of optional add-on products and services that seamlessly integrate with the core system. This lets flooring dealers customize their software package to fit their specific business needs without paying for extras they don’t use.
Current QFloors add-on products include:
- QTagger: Integrated QR codes and electronic price tags that automatically sync prices with QFloors catalogs nightly.
- Installer View: A mobile-friendly portal for installers to view job schedules and appointment details.
- Account View: A customer portal for repeat clients to check outstanding payments and order history. Very helpful for commercial or multi-family customers.
- QOrders: A portal for multi-family clients to submit and track unit orders.
- QLeads: Syncs and imports lead data from third-party websites, visualizers, and CRMs into QFloors.
- QReporter: Advanced email and reporting tool.
- QSched: Drag-and-drop labor scheduling and tracking.
- Document Manager: Organize and manage files by job or schedule.
QFloors customers can learn about add-on products on the QFloors website. To purchase add-ons, simply contact the sales team, who will guide you through the setup and purchasing process.
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