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The Power of Relationships in the Flooring Industry

Colten Gines

By Colten Gines, Director of Sales

December 2024

This year, QFloors proudly marks a milestone—our 25th anniversary. Over the past quarter-century, we’ve seen countless changes in the flooring industry, but one thing has remained constant: relationships are the heart of it all. As we reflect on our journey, it’s clear that the connections we’ve built—with our team, customers, and partners—are the foundation of our success.

In the flooring industry, many businesses are more than just companies; they’re legacies. Family-owned and multi-generational businesses define much of the industry, creating a unique blend of tradition and trust. From father-daughter teams to lifelong partnerships, these relationships aren’t just professional—they’re deeply personal.

At QFloors, we’ve shared that experience. As a business that’s been family-owned from the start, we understand the value of working with loved ones and navigating the joys and challenges of growing together. It’s a connection we share with our customers, many of whom have trusted us from the beginning to support their families and grow their businesses.

This sense of community resonates through our team and our customer relationships. Whether we’re guiding new customers through their first demo or supporting long-time clients with innovative solutions, we aim to cultivate genuine partnerships. We take pride in being more than a vendor; we strive to be a trusted resource and advocate.

As we look to the future, our commitment to relationships remains steadfast. Here’s to the next 25 years of connection, collaboration, and community. From our family to yours, thank you for trusting us to be part of your story.

Also, if you’re interested, I have a free, 5-step guide that goes over how to make and keep meaningful relationships in business. If you’d like this free resource, please email me at colten@qprosoftware.com.

Colten Gines

About the Author

Colten Gines - Director of Sales

Colten has deep roots in the flooring industry. His experience in sales and management provide a sound foundation for his role as a support consultant. Colten's enthusiasm for successful business operations and efficient system implementation match the unique advantage produced by QFloors software.

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