Case Study
QFloors Helps Canada’s AC Flooring Sales Rep Get Back 15+ Hrs/Week
About AC Flooring
AC Flooring has been serving homeowners, builders, property managers, and commercial facility owners around the Saskatoon, Saskatchewan area for more than 35 years. As Saskatoon’s insurance claim specialist, the company is recommended by some of the largest home insurers. AC Flooring offers first-rate support to customers looking for trusted help with design and installation.
Location: Saskatoon, Saskatchewan, Canada
Founded: 2004
Services: Residential, Commercial, Builder, Multi-Family Housing, Insurance Claims; Flooring (All types), Walls
Products: QFloors, QCloud, QSched Advanced, QReporter, Document Manager, QLeads
QFloors customer since: 2022
The challenge:
AC Flooring employees were stretched very thin. It was the norm to have to work long hours, just to stay on top of everything. Their business was growing but they were drowning in busywork.
Sales associate Dustyn Kolababa would typically work all day, go home for dinner, and then return to the office for hours spent catching up on paperwork. His wife (and co-worker) Kristy dedicated more than 20 hours a month helping to manually job cost each sales order. It was inefficient, time consuming, and exhausting. We were at a breaking point, where my husband was working ridiculous hours,
said Kristy. It got to the point where I said, ‘enough is enough’.
AC Flooring knew they needed a system that streamlined and automated tasks throughout every part of their operation. With many large commercial, multi-family, and insurance claim projects, they also needed a system that excelled at tracking materials. In addition, whatever they chose needed to work well for a Canadian-based company.
15 hours/week
Saved on paperwork
5 hours/week
Saved on job costing
80 hours/month
Saved overall
The solution:
AC Flooring looked at various options and implemented QFloors in 2022. We ultimately chose QFloors because we heard their service was amazing. I remember Paxton, a QFloors sales rep, saying, ‘From the time you phone, within one minute, you will be talking with one of us,’ and that statement is still true today,
said Kristy Kolababa.
While some employees initially pushed back on having to change the way they’d done things for decades, eventually everyone adapted and adopted QFloors. In a short time, they recognized the time savings the software delivered, and that it was now possible to have a life outside of work. Our staff is less stressed, because they are able to get more done in their day. QFloors helps everyone make good use of their time. And of course, the remote access is really convenient when we do need to check something from home.
QFloors flooring software helps track products, proposals, sales, customers, financials, taxes, and more. Its easy job costing feature, available right on the proposal screen, accounts for all costs and allows RSAs to see exactly what the profit on a job will be, before they finalize the proposal. It also empowers them to quickly access needed information when working with complicated insurance claims. This meant no more tedious, manual job costing for Kristy.
The results:
In just 3 years, AC Flooring’s profitability has greatly improved. The ease of seeing financial statements has been a game changer. Bev Junop shares, At the click of a button, being able to tell what dollars are coming in, what's going out…it's critical. We now have more insight and we're not running blind.
She also reports that the enhanced tracking that QFloors brings has helped protect profits. It’s all accounted for when it comes to any expenses - freight, inventory - all of them are right there at the click of a button, costed in, which therefore raises profits.
AC Flooring is very happy with their decision to partner with QFloors. The program is quite compatible for Canada.
reports Bev Junop. Kristy adds, And we feel extremely supported. When you are a family-run business, and you’re working with a company that also has the same values, well, we just feel really happy with our decision.
Get Your Life Back.
QFloors’ automation boosts productivity and frees up your time, so you can focus on what really matters. And with better tracking and tighter controls, you can run a more profitable business and sleep easier at night. Let’s help you get more rest. Schedule a call today.
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