Case Study
Managing 20,000+ SKUs without manual data entry: How Seland’s saves 20+ hrs/week
About Seland's Abbey Flooring Center
Seland’s Abbey Flooring Center is a premier flooring retailer in Fergus Falls, Minnesota, and the surrounding lakes area. Locally owned by the Seland family since 1989, the store is known for exceptional personalized service, a large product selection, and a welcoming showroom. As a proud Abbey Carpet & Floor member, Seland’s combines hometown service with national buying power to deliver quality flooring at a fair price.
Location: Fergus Falls, Minnesota
Founded: 1989
Services: Residential, flooring, window treatments
Products: QFloors, QReporter, QSched, Doc Manager, QPay, QTagger
QFloors Customer Since: 2022
The challenge:
Before switching to QFloors, Seland’s Abbey Flooring Center faced significant operational challenges. Owner Rich Seland recalls the difficulty of managing time-consuming data entry and complex pricing and product updates using generic accounting software. Without electronic B2B integration, every supplier’s product catalog had to be manually updated and maintained in Excel. With over 20,000 SKUs, the workload was so extensive that a dedicated part-time employee was needed just to keep up.
Over time, there just seemed to be more and more that needed to be maintained,
Seland said.
The breaking point came during a sales tax audit, when the team realized their software couldn’t easily track certain critical items, such as use tax, without significant manual effort.
We knew we had to find a system that could handle these requirements automatically—without us spending hours and hours on it,
Seland explained.
As the business grew, their existing tools could no longer support their needs for automation, scalability, and deeper financial visibility. QFloors provided the integrated solution they were looking for, helping them streamline processes, eliminate bottlenecks, and free up staff time for more valuable work.
1040
Hours saved annually
20,000+
products managed effortlessly
$10,000+
saved in course of 2 years
The solution:
After carefully evaluating multiple software platforms over several years, Selands chose QFloors for its built-in tax handling, B2B integration with suppliers, and user-friendly design that didn’t require a large staff to operate.
During implementation, Seland’s team quickly saw the difference. With B2B functionality, vendor catalog updates became effortless, eliminating hours of manual price maintenance. QFloors’ QReporter feature helped them build customized templates for invoices, work orders, and purchase orders.
With QFloors’ personalized support team guiding them at every step, Seland’s quickly grew confident in their choice to switch and in their ability to use the system to streamline operations and take greater control of their business. Despite the learning curve, Rich recalls that once the system clicked, All of a sudden, you start thinking, ‘Oh, this is simple. This makes sense.’
The results:
By adopting QFloors’ B2B product catalog features, Seland’s Abbey Flooring Center instantly eliminated hours of tedious data entry and manual price updates. Instead of paying a part-time employee to update spreadsheets, more than 20,000 products now automatically import with accurate, up-to-date vendor pricing.
If a new vendor isn’t B2B, we don’t even consider them because it saves us so much time on pricing and maintenance. Non-B2B catalogs are just too difficult to maintain,
Seland explained.
The time savings are substantial—about 20 hours of administrative labor each week, or over 1,000 hours a year. This has allowed the team to focus on running the business instead of managing spreadsheets.
QFloors allows us to scale by keeping operations running smoothly without needing to hire more staff.
Seland also saw significant software savings in just two years of using QFloors. After comparing quotes from competing providers, he calculated that the business had already saved over $10,000 in software costs alone.
Revolutionize your flooring business
By lowering costs, reducing stress, and streamlining processes, QFloors helped Seland’s Abbey Flooring Center operate more efficiently—and more profitably—than ever. Imagine what it could do for you. Schedule your free demo today and see the difference for yourself.
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