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6 Strategies for Business Growth & Sustainability

Jim Love

By Jim Love, Director of Client Success

At QFloors, your success is our mission. We understand the unique challenges you face as a flooring business, and we’re here to help you overcome them. Our innovative flooring software is designed to streamline your operations, boost your efficiency, and give you the tools to grow your business with confidence.

But we offer more than just software – we’re your partner in success. From the moment you join the QFloors family, we are dedicated to supporting you every step of the way. Success in business isn’t just about launching—it’s about sustaining momentum and driving growth over the long haul. For businesses already in operation, staying competitive and thriving requires a focus on refinement, innovation, and adaptability.

Here are some key strategies that can help take your business to the next level:

1. Ask Yourself: “What’s My Mission & Does It Need To Change?”

Your original mission may still hold true, but business environments change. We recommend a periodic review of your goals while making the necessary adjustments to align with market trends, customer needs, and new emerging opportunities. A refreshed vision ensures your business stays relevant and inspired to the community around you.

2. Strengthen Customer Relationships

Existing customers are your greatest asset. Focus on deepening relationships by offering exceptional service, and gathering feedback. Feedback is key, as this allows you to be aware of how you are actually doing and what you can do to develop and improve. Happy customers often lead to repeat business and an unlimited amount of valuable referrals.

3. Empower Your Team to Power Your Growth

Your employees drive your success. Provide opportunities for growth if possible, and foster a friendly, happy, and positive work culture. Make sure there is clear communication of goals and expectations. A properly trained, motivated, and skilled employee can significantly boost performance and innovation.

4. Review, Refine, and Revise your Operations

When you invest in QFloors, we like to say: “Get ready to take a closer look at how your business runs—and to start planning improvements that can make a big difference.”

I’ll be the first to tell you—change isn’t easy. In fact, it can be downright uncomfortable. But it’s the only way to really drive growth and results. Our team highly encourages that you make time to examine your business processes to identify inefficiencies or outdated practices.

Are there ways you could be streamlining operations and leveraging technology with:

  • QFloors’ add-on products (QReporter, QSched, QTagger, Installer View, QPay, etc.) ?
  • Our professional training services? (On-Site Training, Premium Implementation, Virtual On-Sites, Accounting Services, Account Balance Beginning Entry, Intermediate Trainings, Users Conference, etc.)?
  • Solutions from our service partners that integrate with QFloors (Roomvo’s websites and visualization tools, Measure Square’s estimators, Patriot’s payroll, Swell’s customer messaging solutions, etc.)

These tools, services, and partners are designed to help you get the most out of your QFloors software—boosting productivity, lowering costs, and elevating the customer experience to new heights. While change can be tough, approaching it with an open mind, a bit of effort, and a few thoughtful adjustments can lead to something truly rewarding.

5. Build a Culture of Resilience and Adaptability

Economic shifts, technological advancements, and industry disruptions are inevitable. Stay prepared by building a culture of adaptability and being open to change. Businesses that pivot quickly in response to challenges often emerge stronger.

6. Lean on the Industry’s Best Support Team

Our client services team is widely recognized as the best in the flooring industry—and for good reason. Whether you're managing day-to-day operations, facing a technical issue, or simply looking to get more out of QFloors, we're here for you.

We know how important accuracy and efficiency are in your business, which is why we prioritize fast, knowledgeable, and personalized support. Our goal is to empower you to use the software with confidence, so you can spend more time growing your business and less time worrying about tech. Whatever the challenge, we’re just a call, chat, or email away.

Final Thoughts

Success isn’t just about reaching a financial goal—it’s about building a business that stands for something. When your company aligns profitability with purpose—whether by giving back to your community, supporting your team, or contributing to the industry—you build loyalty, trust, and long-term resilience.

Thriving in today’s world requires more than smart systems. It takes relationships, innovation, and a commitment to continuous improvement. Stay connected, stay forward-thinking, and your business will not only grow—it will endure.

Jim Love

About the Author

Jim Love - Director of Client Success

Jim began his career with QFloors in 2016 as a Sales Account Executive and now serves as the Director of Client Success. With over 10+ years experience in the flooring industry, having served as a distributor and vendor rep, he has found a home in software technology with QFloors, facilitating clients' needs throughout the implementation process. Jim is also a Veteran of the United States Air Force, having served as a Nuclear Weapons Specialist. This experience has caused him to learn, understand and know the importance of attention to detail, and the value of a trusting relationship—aligning perfectly with the QFloors brand.

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