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QFloors Training Resources

Kristy Hayek

By Kristy Hayek, Director of Customer Support

April 2021

Training can come in many shapes and sizes. And there are a variety of QFloors training resources available to you at your fingertips. We offer quick and easy access to information on our website, you can also call in and talk to a live person, or you can schedule an in-person hands-on training. You can also check us out on Facebook and join our users group, where you can bounce ideas or questions off other QFloors users. Here’s more information on all of the many training options available.

Website

Some of the quickest training resources are available to you on support.qfloors.com (you must be logged in first). Did you know we've been updating our short training videos, creating monthly webinars with the most up-to-date information, and organizing our written Knowledge Base articles?

Email

You are always welcome to email us anytime at support@qprosoftware.com. Every email sent to us will create a ticket associated with your account. A member of our Support team will reach out to you with a resolution or update on the status of your ticket. You can even call in and refer to your ticket number for an update on the status of your ticket. Please keep in mind that if it is an urgent matter you should always call in, rather than emailing.

Call

As always, you can call us with questions at 801-563-0140, option 2. We have a live person who will answer your call and either direct you to the appropriate department or offer a quick resolution, depending on what you are calling in about. No question is too small -- we'll take the easy calls all day.

For the best experience, during the call we will get connected to your screen to better help you. You may have noticed we are using join.zoho.com, a remote connection, in order to see your screen and help you more easily.

One-Hour Training Appointment

We also offer the opportunity to schedule a one-hour training appointment Monday through Friday, where we will set aside our time just for you. Appointments are usually out about a week out so please plan ahead. To set an appointment please call us at 801-563-0140, option 2.

Basic Training Seminar

If you're a beginner, our Basic Training Seminar is a two-day seminar here in Salt Lake City. Designed for new customers, this training covers the basics of setting up your QFloors software and using it day-to-day. It's a classroom format with lectures, presentations, and Q&A sessions. You will reinforce your learning with a hands-on workshop.

Intermediate Trainings

Then add to your basic working knowledge of QFloors software with our Intermediate Training Seminars. Intended for QFloors users who already know how to use the software on a basic level, these one-day Intermediate trainings are held a few times per year in different regional locations.

Personalized On-Site Trainings

Did you know we offer an On-Site Training? We can come to your location and work with you and your team to guide you through getting QFloors implemented. Or if you are just needing a dedicated day of personal training to get you going, our Virtual On-Site Training can be reserved in a four- or eight-hour remote training session for just your company. Please contact your sales rep for pricing information.

Users Conference

Here at QFloors we love helping our customers better their business and maximize their knowledge of just what your software can do for you. Every few years we hold our Users Conference. This conference includes specialized content, advanced classes, and networking opportunities with other QFloors users. This is where we hold our round table event where we empower you to share ideas and vote on the priorities and development of QFloors.

Now you know, what are you waiting for?

Kristy Hayek

About the Author

Kristy Hayek - Director of Customer Support

With her powerful mix of customer service experience, accounting knowledge, patience, and problem-solving skills, Kristy plays an invaluable role in the support department. Whether training customers or other QFloors team members, she has the ability to clearly explain complicated software and accounting procedures. Kristy has a degree in Business Management and Accounting. Her kind, calm nature is appreciated by customers and coworkers alike.

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