Today’s flooring customer doesn’t begin their buying journey in your showroom. They start online, often late at night, with a Pinterest board and a dream. The QFloors + Roomvo bundle was designed to make sure that journey ends with a sale in your store and a happy, loyal customer. Here’s what that looks like from their point of view:
1. Discovery Starts at Home
The experience begins digitally. With Roomvo Sites and the Roomvo Visualizer, customers can explore flooring options in their actual space, using just their phone. Eliminate visual hesitation, and buyers stop second-guessing. Confidence rises, and they’re ready to act.
Meanwhile, your AI chatbot captures their contact information and books an appointment for you without you lifting a finger.
2. Seamless Showroom Experience
When customers walk into your store, the magic continues. They’re greeted by the Roomvo Kiosk, showcasing their previously visualized styles and samples. With QTagger smart pricing tags, every product is clearly labeled and easy to update, eliminating awkward price mismatches and unprofessional-looking paper tags.
Sales reps using the Roomvo PRO app can now guide customers with total clarity, tracking their journey from first click to final install. With sample checkout tools and journey stage visibility, RSAs see exactly where the customer is, what samples they’ve taken home, and what’s needed to close. No more guessing. It’s digital follow-through done right.
Your store just felt easier. Like you already knew what I wanted.
— Your future customer
3. Checkout Without Confusion
With QPay, customers enjoy a secure, modern payment process. Whether customers pay in-store or online through a “Pay Now” email link, transactions are fast, seamless, and automatically synced to your QFloors system. No lost receipts.
4. Back-End Brilliance That Customers Feel
Post-sale, QFloors quietly powers the rest. Install scheduling, inventory updates, real-time job costing, and commission tracking all happen without manual work. Your operations team has visibility and control. Your customer enjoys a reliable, on-time installation, and a floor they love.
Why it Matters
In an era where Amazon-level convenience is expected, the QFloors + Roomvo bundle gives independent dealers the power of a fully integrated, digital-first customer journey without losing the personal touch. It’s your competitive edge against fragmented systems and bloated promises from others in the market.
Want to walk your customers through this experience in your own store?
Let’s talk about upgrading your bundle. Set up a quick call and we can go over the cost savings. We think you’ll be pleasantly surprised.
