Earlier this year we added a new Client Success division at QFloors. The goal for this new team is to be a proactive partner, focused on assisting with successful Premium Implementation, Satisfaction, Retention, and Growth. Our priority is your ongoing success and satisfaction. We hope to be the best possible partner, by providing excellent support and follow up, and by being attentively tuned in to your needs and goals.
We will actively work with new premium customers on a successful software implementation, ensuring they achieve the desired outcomes and gain maximum value from all QFloors products and services. We will be proactively engaged, providing continuous support, and working together with our amazing Client Services and Sales teams in assisting our new and current QFloors customers. Our goal is to help customers achieve the outcomes they seek, leading to long-term business relationships and mutual success.
All new customers have the opportunity to take advantage of our *NEW Premium Implementation product. When you choose our Premium Implementation, you’ll receive personalized, one-on-one assistance from one of our Client Success Consultants. They will be responsible for guiding you through all of your basic setups, facilitating successful accurate entry of your price lists, vendors, labor types, customer accounts, etc. They’ll work with you to schedule and help coordinate the necessary training with a member of our Client Services Team, ensuring you get off on the right foot with your new QFloors software.
If you are a current customer who recently purchased, and you’re struggling to find the time to get your new software off the ground, don’t worry, with your commitment, and our expertise in the process of implementing QFloors software, we can help. Please give us a call and a member of our Client Success team can discuss with you how to get this box checked off your list, so the software can start helping you manage your business as you focus on growing it.
Our Client Success team looks forward to working with new and current QFloors customers alike, and we’re excited to build new relationships and grow existing ones. As we grow our new team, it will allow us to proactively check in regularly, doing all we can to make sure you have what you need and that you are using your software (and all of the other QFloors tools) to their fullest potential.
Our goal at QFloors has always been to help you build a successful business, and our new Client Success team hopes to become an indispensable partner in that effort.
