Directory

Meet the Team


  • Chad Chad Ogden CEO/President

    Chad graduated from The University of Utah with a BS in Computer Engineering. After rising to Director of Engineering/Software Development & nearly a decade of work experience including time with 3M & Novell, Chad took on the role of entrepreneur when he saw the need for business management software in the floorcovering industry.

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  • Trent Trent Ogden CFO

    Trent is a University of Utah Alum with a Bachelor in Accounting & an MBA. He has 25 yrs of experience in the flooring industry, and 18 of those years as a CFO. Trent's best work is done while helping owners produce accurate financial statements, analyze the numbers, and improvement recommendations.

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  • Chris Chris Ogden Director of Marketing

    Chris has been involved with QFloors from the onset. With over 25 years experience in advertising, Chris has successfully communicated QFloors' vision and value to dealers. She oversees all advertising, branding, and public relations efforts for the company.

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  • Ron Ron Cluff Director of Training

    Ron's careful attention to detail, coupled with a bachelors degree in accounting and over 17 years of working with QFloors, ensures that software support and training is comprehensive and effective.

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  • Tony Tony Fabrizio Director of Product Development

    Tony graduated From the University of Utah with a BS in Computer Science. He started with QFloors as an intern in 2008 and was hired on full time in 2010. Tony brings impressive programming skills and moved up quickly to Senior Software Engineer.

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  • Charlene Charlene Holden Sales & Marketing Admin

    Charlene has been with QFloors since 2001. She has decades of experience in management, administration, and marketing. Charlene is impeccable in handling multiple projects and deadlines.

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  • Colten Colten Gines Director of Sales

    Colten has deep roots in the flooring industry. His experience in sales and management, paired with years of experience in QFloors customer support, provide a solid foundation for his role leading the QFloors sales department. Colten's enthusiasm for successful business operations and his in-depth knowledge of QFloors make him an insightful, helpful consultant to potential and existing customers.

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  • Kristy Kristy Soto Director of Customer Support

    With her powerful mix of customer service experience, accounting knowledge, patience, and problem-solving skills, Kristy plays an invaluable role in the support department. Whether training customers or other QFloors team members, she has the unique ability to clearly and thoroughly explain complicated software and accounting procedures. Kristy has a degree in Business Management and Accounting. Her kind, calm, and patient nature is greatly appreciated by customers and coworkers alike.

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  • Kaleigh Kaleigh Everding Professional Service Specialist

    Kaleigh is originally from the midwest and has been working at QFloors since 2017. Kaleigh works with the professional services and support department to provide QReporter programming. If you have any QReporter requests contact support.

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  • taylor ogden Taylor Ogden Account Executive

    Taylor is a fourth generation flooring specialist. He is recently married, attends school at Utah Valley University, and works part time at QFloors in the sales department.

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  • loha mae Loha Mae Account Executuve

    Loha has nearly 20 years of sales and motivational speaking experience. He loves helping QFloor customers with their software needs.

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  • Jim Love Jim Love Customer Support, NCC Specialist

    Jim brings years of flooring industry experience to QFloors, as a former distributor and manufacturer's rep with experience in vendor carpet sales and local/state-to-state distribution involving various lines of hardwood, laminate, tile, and carpet cushion. He has over twenty years supervisory and managerial experience. (Fun fact: He's also an excellent baseball player, having placed for the USA team and as part of the Seattle Mariners organization.) Jim brings his humor and innovative style to the sales team as he services current and new QFloors customers. He wants to put you first, finding solutions that maximize your business potential.

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  • Florencia Florencia Campos Yapura Customer Support

    Florencia is originally from Argentina, but has lived in Salt Lake City, Utah for the past 15 years. Her positive attitude, willingness to learn, and caring approach towards customers has made her a great asset to the QFloors Support Team. Previously she worked in HR. She loves working for QFloors because she gets to use the knowledge that she has gained from her previous accounting studies.

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  • Melinda Melinda Russell Customer Support, Asst. Manager (Technical Lead)

    Melinda brings over 20 years experience in network design, implementation, system support, and cloud services . As the Technical Team Lead, Melinda is very excited to work with QFloors customers to help them succeed in their business!

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  • Sione Sione Pauni Customer Support

    Sione is currently studying accounting. His calm, patient nature lends itself well to customer support. We are happy to have him on our customer support team.

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  • Brett Brett Fabrizio I.T. Administrator

    Brett was born and raised in a floor store. His understanding of QFloors and passion for technology provides customers the solutions they need.

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  • Licia Licia Bailey Web Design/Developer

    After graduating May 2014 with a Master of Science in Technology from Arizona State University, Licia was ecstatic to join a company that values innovation and being a leader in the flooring industry. Licia specializes in web design and development.

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  • Antonio Antonio Ortega B2B Specialist, Technical Support

    Antonio understands what it takes to run a successful software company, having previously owned an ERP business management software company in South America. Antiono is smart, experienced, dependable, and hard working. He is not afraid of challenging assignments, and is able to think outside the box for solutions. Antonio enjoys working one on one with QFloors customers, helping them find solutions to problems. As a former community leader, he continues to be a tireless advocate for Human Rights and Freedom in Venezuela.

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  • Alejandra Alejandra Maloney Customer Support

    Alejandra's years of experience in customer service and her gift for remaining calm, professional, and gracious even in stressful situations have made her a huge asset in our support department. Passionate about consistently delivering superior customer service, Alejandra is currently helping to create advanced procedures to train and track customer support.

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  • TJ TJ Hardy Customer Support

    Prior to joining the QFloors team as an employee, TJ was an actual QFloors user, working in both sales and installation at a flooring store. He brings a wealth of practical experience from using QFloors and MeasureSquare day to day in the real world, which has given him a unique shared perspective from our customers' point of view. TJ is also our expert MeasureSquare guru.

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  • Irene Irene Kennedy Administrative Assistant

    Irene says the thing she loves most about working with QFloors is the warm, family feel you get the moment you walk in the door. She definitely is a contributor to that unique work environment, with her personal warmth and depth of caring about our company and our customers. Irene has excellent administrative skills. She was previously the Vice President of the Stringham Real Estate School for 19 1/2 years, managing around 6000 students per year.

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  • Dallin Hulet Dallin Hulet Digital Marketing Manager

    Dallin recently graduated from Brigham Young University with a BS in Business Management, and an emphasis in Marketing. Dallin is originally from Texas and is excited to be involved with a company that is making a difference and taking the industry by storm. He brings digital marketing savvy and a strong, results–oriented marketing focus to the QFloors team.

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