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New Pay-At-Home Options for Your Customers

Chad Ogden

By Chad Ogden, CEO

December 2023

The room erupted in cheers at our recent QFloors conference, when we showcased some of the new features and enhancements for QPay, our integrated credit card processing. We are seeing an unprecedented, overwhelmingly enthusiastic response to QPay and particularly these recent updates. What's the big deal? I think customers are excited about all of the pay-at-home options they can now provide their customers.

One of the biggest changes is that we just released a complete overhaul of our QPay payments website. This is the webpage (featuring your store logo) that your customers will go to as they are typing in their payment info, in order to pay electronically from their home. There is a brand new look and feel to this webpage, which can be linked to through “Pay Now” buttons on your website, emails you send out, QReporter reports, and more.

QPay Payments Website Screenshot

There are also new expanded capabilities to this new customer payments page. For instance, you can lock in a sales order number, payment amounts, and more.

We've added the option of featuring a Pay Now button on QReporter reports, so as you send things out to customers, there is a link right there for them to use to pay electronically.

In addition, there's now a deeper integration with your QFloors system. For example, with the latest version of QFloors, you can download payment information from the customer payment page right into QFloors. This is in addition to getting automatic notifications.

Surcharging continues to be growing in popularity as well, especially as the word gets out about how much money dealers are saving on their credit card fees. Of our QPay customers, currently about 20% are utilizing surcharging. They report that they are saving between $5K - $15K per month, just on processing fees.

We're hearing so much great feedback about QPay. The excitement is coming from people who switched from other processing systems. Not only are we almost always saving them money on their rates, but even more importantly, they love the integration features we have between QFloors and QPay. They're top notch, and a level of integration that most other ERP and credit card processors cannot offer.

This recent webinar highlights a lot of the new QPay features. I highly recommend you watch it. I quickly breeze through a lot of different things, just because there was so much to show. But if you have questions, or if you'd like us to give you a rate quote, simply reach out to a member of our QFloors sales team at 801-563-0140, option 4, or email

Jennifer Homeyer

Jennifer Homeyer, The Design House, Denton TX

“We absolutely love QPay. We used to feel like we were chasing customers for money all the time. Now being able to send a link for the customer to pay at their leisure has changed the way we do business, for the better. I think it just brings us up to speed with many other industries that are able to send links and have customers pay when they are ready to. In addition to the fact that we are saving money [on rates] with QPay, this has been such a huge benefit.”

Brian Erickson

Brian Ericson, Floorz LLC, Brecksville, OH

“Our business is up, and has continued to trend up [the past few years]. But we are down almost 1% in credit card fees. We have 3 locations and do a lot of builder work, so that is a very, very substantial savings.”

Kerry Lenz

Kerry Lenz, Rice's More Than Floors LLC, Marshfield, WI

“I'll be honest - I was worried it would take a lot of time to set up, like our Heartland system did, but that wasn't the case at all. It was super easy. It was “plug ‘n play”, and we were off and running.”

Chad Ogden

About the Author

Chad Ogden - CEO

Chad graduated from The University of Utah with a BS in Computer Engineering. After rising to Director of Engineering/Software Development ' nearly a decade of work experience including time with 3M ' Novell, Chad took on the role of entrepreneur when he saw the need for business management software in the floor covering industry.