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Top Ten Things to Consider ....

1) What types of software technology are available for floor covering professionals?

When evaluating software created for the floor covering industry, one must first understand the different types of products available and the specific needs they meet.  You cannot make an educated buying decision for your business until you have a general understanding of your many options.  (Read more)

2) Does it work?

This can mean many things to many people. To some, just getting the software installed and getting it to start up may mean success. However, the end game for business management software is being able to produce accurate financial statements (P&L, Balance Sheet). (Read More)

3) Ease of Use

“Any fool can make things bigger, more complex, and more biolent. It takes a touch of genius and a lot of courage to move in the opposite direction.”  (Albert Einstein)   (Read More)

4) Rich in features

Every software package will have a distinct set of features and no set will be exactly the same. A very wise software consultant from outside of the flooring industry once told me that it is rare that you will find an off the shelf software package (not custom) that will be a perfect match but if you can find one that does at least 85% of everything you are looking for, then that package would be a good match. (Read More)

5) Cost

No two floor covering software products are alike, so in reality, you cannot compare them feature-for-feature as one can with appliances or electronics. However, here are a few important things to keep in mind in order to ensure you are being treated fairly and honestly. (Read More)

6) Customer Support

Unfortunately, too many of us have had experience with “Customer No Support” (to borrow a phrase from Clark Howard) or, even worse – Customer Offshore Support. Here are some things to look for before purchasing a software product.

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7) Is the Business System B2B Compliant?

Many floor covering business systems claim to be B2B compliant but in reality each software company has a unique degree of compliance with the B2B standard. (Read More)

8) Is the Business System FSDE compliant?

FSDE stands for Flooring Software Data Exchange. This standard was created so that all types of floor covering software could be compatible, and share information between the systems. Software products that support this standard are said to be “open systems”. (Read More)

9) Customer Referrals

There are many things that you may never know about a software company until you actually form a partnership.  To avoid “buyer’s remorse”, we strongly suggest that you find out as much as you can about the intangibles of a company before purchasing their software.  (Read More)

10) Web Based vs. Local Servers

Nowadays there is a lot of buzz about having your application hosted on a Web-based platform. There are pros and cons, and the proper question is, "Which platform is right for your company?"  (Read More)